Major outage to one of our payment gateways API (Braintree)

Incident Report for Eventbrite

Resolved

This incident has been resolved.

Posted Jun 13, 2019 - 03:59 PDT

Monitoring

BT seems to be back as we are not having latency nor errors at our side (although their status page still show some outages)

Posted Jun 13, 2019 - 03:28 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 13, 2019 - 02:56 PDT

Investigating

We are currently investigating the issue.

Posted Jun 13, 2019 - 02:53 PDT

This incident affected: Web Site.